Shipping Information

We are here to provide you with the best service. If you have any questions regarding the order, please contact us at amoralle@amoralle.com

Please note that order processing times and delivery can extend during the Holidays, Sales and Special offers.

What are my shipping options?

You may choose from the following shipping options:

  1. Store pick-up (at the Amoralle store Brīvības street, Rīga, Latvia)
  2. Worldwide delivery to address
  3. Omniva parcel machine delivery in Baltics

Store pick-up

If you choose local pickup at the Amoralle store at Brīvības street 33, please wait for the fulfilment e-mail from amoralle@amoralle.com; it may take up to 10 working days. Once you have received the fulfilment e-mail, you will be more than welcome to collect it at the store during working hours.

Delivery

Since all items are handmade at our atelier in Latvia, the dispatch time of your order may take up to 10 business days and 2 to 7 business days to deliver your order depending on your delivery method and d­estination. As soon as you order will be ready, we will send you a shipping notification email and tracking number.

To make your shopping experience better and avoiding long wait times, we have collaborated with DHL fulfilment centre. Recently Amoralle joined DHL GoGreen solution programme - Global Forwarding provides a wide range of green logistics services including sustainable alternatives for all transport modes. They are also offering carbon transparency tools to provide insights into green optimization of your logistics and improve the carbon efficiency of your supply chain.

If you have any questions regarding the order shipping or delivery, please do not hesitate to ask for any help by sending us an email to amoralle@amoralle.com.

Due to the heavy Russian attack and invasion of Ukrainian country and their people, Amoralle freezes any corporation with Russia. Deliveries to Russia will no longer be made.

    Shipping Prices

    Store pick-up Free
    DHL LV 10
    DHL EU 25€
    DHL other

    25€

    Omniva LV

    3

    Omniva LT/EE

    7

     

    Free shipping worldwide over 500 

    ! Please keep in mind, that custom duties pays customer himself. 

    Estimate delivery time

    We aim to send out from fashion house all orders within 10 business days. 
    Standard international shipping time, depending on the destination, may take  up to 10 business days.

    PRE-ORDERS: If you have ordered a special garment before it's official launch date, it will be ready for shipment in 45 business days.

    Please keep in mind that delivery times are estimates and should be used as a guide. While working to minimize shipping delays, we are not responsible for delays caused by shipping couriers.

    For customers located in England and other countries outside EU

    The standard DHL shipping service on International orders (except Russia), may take between 5 - 21 days.

    Please note that the import duty or tax costs are not included in this final price and will be invoiced to you directly from delivery service or an import broker appointed by you. The price of the item regardless the customer's location can't be adjustable. 

    We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.

    Track your shipment

    Please, follow international orders within the EU by entering the tracking number here.

    Please, follow orders outside the EU by entering the tracking number here.

    Please, follow orders to be delivered in the Baltic States by entering the tracking number here.

    Holidays and Sales

    Please note that processing times can extend during Sales, Holidays and Special offers. If you have questions like “How soon will my order arrive?” contact us at amoralle@amoralle.com or by phone +371 24550565